Privacy Policy

We do not store credit card details nor do we share customers details with any third parties 


Section 1 - Introduction

"Personal information": for day-to-day purposes, it is assumed that all information which relates to a living individual constitutes personal information.

Section 2 - Collecting personal information

What types of personal information will or might the website collect.

(a) - Customer name,address, address and contact number

(b) - Address, Contact Number on Repairs and Sales

(c) - Email users who subscribe to website service will receive email notifications and/or newsletters unless they opt out.

(d) - IP Address, Location and  Web browser.

Section 3 - Using personal information

Section 3.1

 the website operator use personal information collected through the website.

(a) Private messages sent by users be monitored to ensure compliance with website terms and conditions.

Section 3.2

users will not have the opportunity to publish any personal information on the website.

Section 3.3


The website will not undertake  to supply any user's personal information to a third party for the purpose of third party direct marketing.

Section 3.4

The website operator will not pass any personal information to any third party payment services provider.


Section 3.5

The payment services provider that processes website transactions are Paypal and World pay, There privacy policy can be found at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full and https://www.worldpay.com/uk/search/site/privacy%20policy

Section 4 - Disclosing personal information

Section 4.1

The categories of person that personal information collected through the website will be disclosed only to Admin staff for shipping.

Section 4.2

The website operator is not part of a group of companies that  require  access to personal information collected by reference to this document

Section 4.3

(a) -  The website operator requires the right to disclose personal data in anticipation of a court judgement or regulatory action

E.g A website operator may be obliged to disclose personal data to a third party under various laws. For example, under the Defamation Act 2013 and the Defamation (Operators of Websites) Regulations 2013, a website operator may be required to pass personal data between a complainant and a poster - i.e.. a person who posts on the website material which may be defamatory of the claimant.

Section 5 - International data transfers

The website operator, or might the website operator, transfer or have transferred outside the European Economic Area (EEA) any personal information that it controls only if legally required to do so.

Section 6 - Retaining personal information


The website operator does not have any specific policies in place regarding time periods for the deletion of personal data, however

(a) - Data will be deleted at customers request.

Section 7 - Security of personal information

There is an obligation upon data controllers to store personal data securely.


And the company is a ******(See ICO/DEE/1st Jan 2016)

Section 8 - Amendments

The company reserves the right to amened the privacy policy at any time, and will inform registered user via email of such.

Section 9 - Your rights

The company will require evidence of identity Photograph of passport with solicitors signature, proof of address bank statement bill before releasing any personnel information

Section 13 - Cookies

No cookies are stored on the website

Section 15 - Our details

Rakalde Limited

Company Reg: 9757591

Address: Unit 56,Winpenny Road,Parkhouse Industrial Estate West, Newcastle ST5 7RH


017825 63377